Trying things out
Home trials and return windows: a first-week test plan
A return window only lowers risk if you use it. Read the terms before paying, write three tests and decide in the first week, with a fictional worked example.
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Trying things out
A demo or trial only helps if you test the thing that worries you. These guides give you short test plans for home trials, showroom demos and second-hand purchases, plus the questions to ask before you pay.
We write them from the published terms of sellers and agencies, not from testing the products ourselves.
Start here Home trials and return windows: a first-week test plan
Trying things out
Mobility scooter Singapore: rules to check before you buy
Mobility scooter rules in Singapore since June 2026: who needs a Certificate of Medical Need, registered models, the 6km/h limit and a size check to make.
Trying things out
Eco-friendly claims in Singapore: what to ask a shop
Eco-friendly claims in Singapore: CCS’s five principles and NEA’s energy label, turned into questions for eight showroom claims such as “best in class”.
Trying things out
Air conditioner size for Singapore rooms: rule and 7-day check
NEA’s rule for air conditioner size in a Singapore room is floor area in m² ÷ 5 = kW. Worked 12 m² and 20 m² examples, a worksheet and a seven-day fit log.
Trying things out
Buy a phone or router overseas: IMDA rules for Singapore
IMDA needs no registration for a phone or router you import for personal use, but compliance is yours. What to check before you buy overseas, route by route.
Trying things out
Free trial in Singapore: test how to cancel before you sign up
Test a free trial’s cancel route before you give card details: a three-date ledger, a step-count test and what CCS says about subscription traps in Singapore.
Trying things out
Smart glasses in Singapore: the rules to know before you buy
No recording-light rule yet, but the PDPA and criminal law apply. What MDDI told Parliament in 2026, a buyer's checklist, and where to try AI glasses.
Trying things out
Fake countdowns and stock counts: three CCS cases, May 2026
CCS said in May 2026 that three online retailers used fake visitor counts, checkout timers and false discounts. Here is how each worked and what to check.
Trying things out
Six checkout tricks CCS names, and a check for each
CCS’s dark patterns guidance names six tactics, from fake reviews to hidden costs at checkout. Use this six-point check before you pay online.
Trying things out
DNA Brands refund scheme: how to claim by 30 November 2026
Pressured into buying at a DNA Brands beauty outlet since 2023? CASE takes refund claims until 30 November 2026. Who qualifies, the S$38.15 fee and proof.
Trying things out
Mattress Singapore: how to test one during a sleep trial
A mattress sleep trial in Singapore is the seller’s own policy, as far as CCS’s pages show. What to question, a dated trial calendar and a morning log.
Trying things out
How to buy a second-hand phone in Singapore
Test the exact handset, check account locks and written warranty terms, and compare total risk before paying a used-phone seller. Test before paying.
Trying things out
How to buy a refurbished laptop
Check specifications, battery, software, return terms and seller evidence before purchase. Includes a Singapore comparison and questions to ask.
Trying things out
How to compare robot vacuums for a real home
How to compare robot vacuums for a real home: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
Trying things out
How to test a sofa before buying
How to test a sofa before buying: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
Trying things out
How to buy a used camera
How to buy a used camera: A worked example and practical questions for comparing written scope, cost and terms in Singapore before committing.
Trying things out
Buying second-hand electronics: a 30-minute hand-over test
A hand-over test script for used phones, laptops and small appliances: what to bring, what to check, what to record and when to walk away.
Trying things out
AI assistant trial plan: two weeks before you pay annually
Test your own tasks, a failure case and what happens with the laptop shut, then practise cancelling, before an AI assistant trial turns into an annual plan.
Trying things out
Before you book an Apple Vision Pro demo in Singapore
A showroom session can answer useful questions—if you bring a task, separate impressions from evidence, and leave room to decide against the purchase.