After the purchase
Lemon Law in Singapore: an action plan for a faulty purchase
A defect found within six months of delivery is presumed to date from delivery. How to request repair, when to go to CASE and when small claims apply.
The reading room
After the purchase
Most purchase problems are solved by whoever kept the receipt, the order page and the messages. These guides cover the records to keep, the rights Singapore law gives you and the agencies to approach when a seller does not respond.
Rules come from the official pages we link, with the date we checked. This is general information, not legal advice.
Start here Lemon Law in Singapore: an action plan for a faulty purchase
After the purchase
Singtel down? What to do in an outage, after the S$1m fine
Singtel down? Check whether it is your phone, get back online and keep a record. What IMDA's S$1m fine and the S$5 to S$10 rebates mean for the next outage.
After the purchase
OBU installation: cost and checks before 1 January 2027
OBU installation is compulsory from 1 January 2027. What it costs after the free window, how to book, and what changes for missed ERP charges and used cars.
After the purchase
Adopt a cat in Singapore: licence, microchip and home limits
Since 1 September 2026 every pet cat in Singapore needs a licence and a microchip. Check HDB and condo limits, the course and costs before you adopt.
After the purchase
Power bank Singapore: flight limit, Wh check and recycling
Flying from Singapore with power banks? The two-per-person limit since 15 April 2026, how to turn mAh into Wh, and where to recycle the ones you leave behind.
After the purchase
Gym membership in Singapore: how to limit what you prepay
After the True Fitness closure: how much a prepaid gym package puts at risk, how members claim from the liquidators and what to check before you sign.
After the purchase
Repair or replace an appliance in Singapore: a decision rule
Repair or replace an appliance in Singapore: check the warranty, divide the quote by a new unit’s price, add the energy-label gap. CCS and NEA’s 10–30% band.
After the purchase
Do Not Call Registry Singapore: shop texts after you buy
Which shop texts and WhatsApp messages Singapore’s Do Not Call Registry rules allow after you buy, how to withdraw consent or register, and what 21 days mean.
After the purchase
Cybersecurity Labelling Scheme Singapore: routers and cameras
The Cybersecurity Labelling Scheme in Singapore: routers sold here must meet Level 1, cameras are voluntary so far. What MDDI says, plus our day-one checklist.
After the purchase
Trade in an old phone or laptop in Singapore, or recycle it
Trade in an old phone in Singapore? Compare credit with a private sale, wipe and record the device, or recycle it via NEA’s retailer, bin and depot routes.
After the purchase
NRIC collection in Singapore retail: what shops may ask
PDPC’s retail examples use a mobile number or partial NRIC, not your full NRIC, at sign-up. Counter scripts and the 31 December 2026 NRIC password deadline.
After the purchase
Bee Cheng Hiang data breach: what customers should do next
PDPC says 95,364 Bee Cheng Hiang members' email addresses were shown to other recipients in April 2026. What happened, a card leak elsewhere, and what to do.
After the purchase
Donate clothes in Singapore: where they go and what to choose
Most donated textiles are resold overseas, the minister said in September 2026. NEA's routes to donate, sell, swap or repair clothes, and what not to do.
After the purchase
How to file a small claim in Singapore: steps and evidence
How a consumer files at the Small Claims Tribunals: the CJTS steps, serving the claim within 7 days, the consultation, evidence to bring and enforcing an order.
After the purchase
BCRS 10-cent deposit: how to get your Return Right refund
Since 1 October regulated drink cans and bottles carry a 10-cent BCRS deposit. What is covered, why machines reject cans, and what to do when a refund fails.
After the purchase
E-waste recycling in Singapore: new secure drop-off for phones
A new trial lets you drop old phones, tablets and laptops at about 2,000 SPX and Pick points for free, with a data destruction certificate. How it fits.
After the purchase
How to compare aircon servicing quotes
Clarify unit count, scope, chemicals, exclusions and follow-up before booking aircon service. Includes a Singapore comparison and questions to ask.
After the purchase
What to check in an appliance-installation quote
What to check in an appliance-installation quote: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
After the purchase
How to compare appliance-repair quotes in Singapore
Ask for diagnostic, labour, parts and return-visit costs on the same fault before choosing a repair or replacement route. Get written terms.
After the purchase
How to switch broadband without surprise fees
How to switch broadband without surprise fees: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
After the purchase
How to book end-of-tenancy cleaning
Write a room-by-room scope, access plan and rework terms before comparing cleaning quotes. Includes a Singapore comparison and questions to ask.
After the purchase
How to compare laptop-repair quotes
How to compare laptop-repair quotes: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
After the purchase
What customer data should an online store ask for?
What customer data should an online store ask for: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
After the purchase
How to read a household repair warranty
How to read a household repair warranty: A worked example and practical questions for comparing written scope, cost and terms in Singapore.
After the purchase
Before checkout: save the details you would need if the order went wrong
The useful final check is not another review. It is a clear record of the seller, exact item, total cost and promises attached to the order.